Privacy Policy for Nursing Staff and Care Agency

Live in Harmony Limited is committed to protecting the privacy and confidentiality of personal information entrusted to us by our nursing staff, carers, clients, and others. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information following applicable privacy laws and regulations.

  1. We may collect the following types of personal information:
  1. Contact information (e.g., name, address, phone number, email address)
  2. Identification information (e.g., date of birth, driver’s license)

  3. We may use personal information for the following purposes:
  1. Recruiting, hiring, and managing nursing staff and carers
  2. Matching staff with appropriate client assignments
  3. Providing training, support, and professional development opportunities
  4. Processing payments and administering benefits
  5. Communicating with staff, clients, and other stakeholders
  6. Complying with legal and regulatory requirements

Collectively all the information we collect refers to our services. This privacy policy does not apply to the personnel, contractors, or applicants and candidates.

  • We may share personal information with third parties in the following circumstances:
    • To clients and healthcare facilities for staffing purposes
    • To third-party service providers and business partners involved in our operations
    • To government authorities, regulatory bodies, and law enforcement agencies as required by the law
    • In connection with mergers, acquisitions, or other business transactions involving our company
  • We implement appropriate technical, administrative, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction.
  • We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We regularly review our data retention practices to ensure compliance with legal and regulatory requirements. You have a right to object if we are using your data because we see it necessary for our business. If you do not agree you have the right to object. We will respond to your request within 30 days. We will only disagree if certain limited conditions apply.
  • Data Subject Access Request- You have the right to ask us to confirm what information we hold about you at any time and you may ask us to make updates, make changes, or delete such information. We may comply with your request or do the following: 
  • Ask you to verify your identity, request more information about your request
  • Decline your request where we are legally permitted to do so ( but we will always explain why we declined your request).
  • You have the right to access, correct, update, or delete your personal information. You may also request restrictions on how we use or disclose your information, or withdraw consent for certain processing activities. To exercise your rights, please contact us using the information provided below.
  • We may update this Privacy Policy, from time to time to reflect changes in our privacy practices or legal requirements. We will post the updated Privacy Policy on our website and notify you of any material changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: [email protected]

By providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.